Gaming Meets Hospitality
Consumer desires have changed, and the gaming and entertainment industries are at a crossroads. For casino resorts to attract and retain customers, they must “reposition themselves as a premier destination for all consumers, including non-gamers, integrating various elements and attractions within as a part of a broader destination experience,” according to the latest piece by CSG collaborator Thomas Hoskens, FAIA published in Global Gaming Business Magazine. “To get ahead of the increasingly competitive entertainment and recreation landscape, the intersection of gaming and hospitality has evolved into a crucial component for the success of gaming resort property owners and developers. While gaming continues to be the leading revenue driver for casino property owners, industry research suggests a steady decline in active casino gaming nationally.”
Further, “when properties offer authentic experience for all types of consumers, there is also an opportunity to attract and convert new consumers to casual or active gamers. Hospitality entertainment district environments offer experiences for all types of consumers.”
Convergence Strategy Group’s Suzanne P. Leckert, AICP collaborated with Mr. Hoskens on this important and informative article on the intersection of gaming and hospitality districts which runs in the January 2024 edition of GGB Magazine.
