Kickapoo Lucky Eagle Casino: Valued Guest Research

Kickapoo Lucky Eagle Casino: Valued Guest Research

For¬†Kickapoo Lucky Eagle Casino¬†in Eagle Pass, Texas, Ms. Leckert designed, conducted, and analyzed a survey of its valued guests. The survey was designed to reveal details about the existing customer base, levels of satisfaction, and to test potential development alternatives such as an additional hotel, resort-style amenities, multi-function space, new restaurants, and special events. Both…