Southern California: Native American Resort Casino

Southern California: Native American Resort Casino

Convergence Strategy Group performed a casino gaming market assessment and hotel market assessment for a confidential Native American Tribe located in Southern California.  The highly competitive environment was assessed in terms of supply and demand for casino gaming as well as facility amenities such as hotel rooms and luxury suites, resort pools, entertainment, food and…

Kickapoo Lucky Eagle Casino: Valued Guest Research

Kickapoo Lucky Eagle Casino: Valued Guest Research

For Kickapoo Lucky Eagle Casino in Eagle Pass, Texas, Ms. Leckert designed, conducted, and analyzed a survey of its valued guests. The survey was designed to reveal details about the existing customer base, levels of satisfaction, and to test potential development alternatives such as an additional hotel, resort-style amenities, multi-function space, new restaurants, and special events. Both…