Can AI Replace Casino Analysts? A Real-World Test of ChatGPT’s Market Forecasting Skills

Life moves pretty fast, but sometimes we need to slow it down a bit.  You’re doing that right now by reading this blog post.  The world of AI, or the world which AI is creating, is developing at break-neck speed.  The capabilities of AI are growing and increasing so fast that even those actively trying…
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Strategy and change in Today’s casino gaming industry

The casino gaming industry in 2025 is in flux, between tax law changes (i.e. sports betting tax rates in Louisiana, Maryland, New Jersey, and of course Illinois, and loss deduction provisions of the beautiful bill), evolving regulations (i.e. sweepstakes and VGMs), shifting consumer demographics and preferences, and the need to balance economic growth with community…
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Omni-Channel (and Online Casino) Gaming

I was recently asked to speak on a panel during the Digital Play Summit at the Indian Gaming Association Tradeshow and Convention on the topic of Omni-Channel gaming (offering online casino games in addition to bricks and mortar), and how shifting consumer behaviors are reshaping gaming. Interesting and timely topic (check), highly successful and impressive…
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Gaming Meets Hospitality

Consumer desires have changed, and the gaming and entertainment industries are at a crossroads. For casino resorts to attract and retain customers, they must “reposition themselves as a premier destination for all consumers, including non-gamers, integrating various elements and attractions within as a part of a broader destination experience,” according to the latest piece by…
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Cautiously Curious and Learning More about AI

I’ve got to admit a couple of things.  First, I’m still curious about AI. Second, this year I fell a bit behind in my required continuing education to maintain my AICP certification.  Between preparing for and completing the 16-week Goldman Sachs 10KSB Program and simultaneously managing and working in our company, I just didn’t finish…
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Forever Learning, and Apparently Quicker and Better than AI

At Convergence Strategy Group, we are continually refreshing our skills, learning new things, questioning, and growing. Whether through mandated continuing education to maintain my AICP credentials, industry conferences, podcasts, books, or news articles, we are constantly expanding our knowledge base. That brings me to AI, the most hyped-up tool I can recall in some time….
CONTINUE READING → Forever Learning, and Apparently Quicker and Better than AI

Will Casino Gaming Come to the Lone Star State?

The December issue of GGB Global Gaming Business Magazine leads with the Top 10 industry trends for 2023, including integrated resorts in Europe, microbetting, casino marketing changes, and Trend #4: Texas Teases by CSG Managing Partner Suzanne P. Leckert. The article addresses the potential for casino gaming legislation in Texas: The rumors have been going around…
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Suzanne Leckert debates sports books at stadiums on “Chicago Tonight”

Convergence Strategy Group’s Managing Partner, Suzanne Leckert, was featured on WTTW’s popular program “Chicago Tonight” to debate the City of Chicago’s proposal to allow sports books near the city’s five sports stadiums.  The ordinance allows for large-scale entertainment and wagering facilities within a 5-block radius of each stadium, operational 365 days per year.  The impact…
CONTINUE READING → Suzanne Leckert debates sports books at stadiums on “Chicago Tonight”